Design Templates & Freebies

Free service design, UX, and design thinking templates, downloadables, and ebooks for your next human-centered design and research project or design workshop.
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DIAGRAM: UX Maturity Scale
Most UX Maturity Scales consist of 5 to 6 stages your organization may fit into. These include: ⁠ ⁠ 1. Inception⁠ 2. Awareness⁠ 3. Adopting⁠ 4. Maturing⁠ 5. Integrated⁠ ⁠ Get your FREE Guide to UX Maturity at the link in our bio and determine where your business falls! 🔗
🌟 Introducing The Weekly Wit 🌟 The New & Improved Outwitly Newsletter!
The Weekly Wit is the easiest most efficient way for you to continue mastering your craft as a UX designer, researcher, or service designer! Subscribe today to... 💌 Maintain your competitive edge through weekly professional development opportunities. 💌 Stay up to date on the latest trends and discoveries so you can better lead your team. 💌 Get exclusive access to FREE ebooks, mini-courses, and webinars to keep your skills sharp. Join our community at the link attached. 🔗
a woman with headphones on sitting in front of a laptop and holding a pencil
PART THREE: Free Ways for Designers to Level Up!
Introducing the Outwitly Newsletter, your ultimate source for all things UX and Human-Centered Design! 🎉 Get ready for the perfect combination of industry insights, expert tips, hot jobs, and valuable UX, service design, and research resources delivered straight to your inbox.
This post is part two on Outwitly's series on free ways for designers to level up. Outwitly provides a list of free Outwitly Ebooks and templates, giving users access to empathy mapping templates, an NSP eBook, RUFR, an interview workbook, MOD, and so much more. Empathy Mapping, Instagram Bio
PART TWO: Free ways for Designers to Level Up!
In complementary to our series, we are plugging in our FREE Outwitly Ebooks and Templates! Our freebies offer exclusive access to… 🤔 👉 Empathy Mapping Template 👉 NSP eBook 👉 RUFR 👉 Interview Workbook 👉 MOD 👉 And so much MORE! 🔗 Click the link in our Instagram bio to access our freebies today!
https://www.instagram.com/p/Cs4BqBVgHa8/?utm_source=ig_web_copy_link&igshid=MmJiY2I4NDBkZg== Learn Something New, New Series, Next Level, Something New
Part ONE: FREE Ways For Designers to Level Up
Welcome to part ONE of our new series: FREE Ways for Designers to Level Up! :rocket: We're kicking off this segment with the Outwitly Blog! Our blog is the perfect place for you to learn something new and take your skills to the next level. :computer:
This post features Outwitly's FREE 5-day email course discussing ways in which YOU can learn how to recruit users for research. Day 1:you will learn how to set research goals, Day 2: How to choose research methods, Day 3: How to recruit user groups and recruiting criteria, Day 4: Screen participants and develop email scripts, Day 5: Recruiting tactics Free Courses, The Tools, Tools
Recruiting Users For Research: A FREE 5-Day Email Course!
Outwitly's FREE 5-day email course has got you covered! 📩 From setting effective research goals to developing professional phone and email scripts, we'll equip you with the tools to recruit participants with ease ✅ Register today through the link attached! 🔗
This post shows a template of an Empathy Map and an example of how it was used for a 30 year old woman named, Jessica, who is a marketing professional living in downtown Toronto. The template is divided into 6 sections: Says, Thinks, Does, Feels, Pains, and Gains. Empathy Map, Ux Process, Empathy Maps, Map Template, Downtown Toronto, Marketing Professional
DIAGRAM: Empathy Map Template
Mapping is an incredible tool used in the human-centred design and UX process. 🛠️ Swipe to see an example Empathy Map we created for Jessica - a 30-something marketing professional living in downtown Toronto! 🇨🇦
An image of an example of an ecosystem diagram map that our company, Outwitly, created for a client. The diagram shows the results of a workshop held with 25 participants who came to brainstorm challenges and solutions by learners in adult education. Adult Education, Ecosystem, First Step, Pie Chart
DIAGRAM: Ecosystem Map
Here is an example of an #ecosystem map we created for a client! This was the result of a #workshop with 25 participants from across Canada who came together to brainstorm challenges and solutions faced by learners in adult education!
A post offering a FREE guide to Customer Journey Maps versus Service Blueprints. Second image shows a guide template of Outwitly's Customer Journey Map and the third image portrays a guide template of Outwitly's Service Blueprint. Service Blueprint, Customer Journey Mapping, Journey Mapping, Customer Journey, Free Guide
FREE Guide to Customer Journey Maps VS. Service Blueprints
This guide dives deep into... 👉 The core concepts of service design 👉 Customer journey mapping and service blueprinting 101 👉 The anatomy of customer journey maps and service blueprints 👉 Tips on how to determine which tool you need and when Get your hands on a copy today! 🤩
A post offering a FREE guide to Customer Journey Maps versus Service Blueprints. Second image shows a guide template of Outwitly's Customer Journey Map and the third image portrays a guide template of Outwitly's Service Blueprint.
FREE Guide to Customer Journey Maps VS. Service Blueprints
This guide dives deep into... 👉 The core concepts of service design 👉 Customer journey mapping and service blueprinting 101 👉 The anatomy of customer journey maps and service blueprints 👉 Tips on how to determine which tool you need and when Get your hands on a copy today! 🤩
Start a Career in Service Design!
If you’ve ever considered a career in service design, this might be the perfect time to sign up for our FREE training, How to Make the Leap From UX to Service Design! 🙌 Upon signing up, you’ll gain instant access to the training video 🎥 that’ll cover topics like… 💫 All things service design! What is it and how is it different from UX? 💫 The core skills needed to begin a career in service design. 💫 Exactly what steps you can take to make the leap into service design!
How to Recruit Users for UX Research – A FREE Course
Have you signed up for our free course on Recruiting Users for UX Research yet? 🤩 It will help you to... Create effective research goals to set your project up for success Feel confident in which research methods you should be using and when. Recruit participants and segment your audience with ease. Screen participants so they line up with your recruiting criteria. Take all the guesswork out of finding participants for your research. Sign up today!
the guide to customer journey maps and service blueprints is shown in this image
Guide to Customer Journey Maps vs. Service Blueprints
At Outwitly, Journey Mapping is our jam. 🎶 ... This is exactly why we created a free guide to Customer Journey Mapping vs. Service Blueprinting that you can grab NOW at the link in our bio! 🔗 This guide will cover... 🌟 The core concepts of service design 🌟 Customer journey mapping and service blueprinting 101 🌟 The anatomy of customer journey maps and service blueprints 🌟 Tips on how to determine which tool you need and when Get your copy today! 👀
Take 50% off your registration for @outwitlyacademy’s flagship course, Design Research Mastery! 💸

Design Research mastery is...
🚀 An online course to take your design career to the next level
🎓 Exactly what you wish you’d been taught in school about UX & design research
🛠 The ultimate toolkit for designers ready to transition into HCD & service design

This offer won’t be here long – sign up now using CODE: CYBERWEEK! 🔗 Course Design, Design Research, Online Course
50% off Design Research Mastery
Take 50% off your registration for @outwitlyacademy’s flagship course, Design Research Mastery! 💸 Design Research mastery is... 🚀 An online course to take your design career to the next level 🎓 Exactly what you wish you’d been taught in school about UX & design research 🛠 The ultimate toolkit for designers ready to transition into HCD & service design This offer won’t be here long – sign up now using CODE: CYBERWEEK! 🔗
Top industries looking for service designers
What industries hire service designers? 🧐 (The correct answer should be: all of them! 🤣) But, here are the top 7 industries looking for service designers right now 👇 1. Banking / Fintechs 2. Government / Public Sector 3. Insurance 4. Healthcare / Pharma 5. Telecommunications 6. Retail 7. Transportation Are we missing any? Leave us a comment below 💭 Click to learn more about making the leap into service design and sign up for our free training! 🚀