Customer Journey

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7y
an info sheet showing different types of boats
Effective Customer Journey Maps
Journey Mapping Process Effective Customer Journey Maps Based on the research, create personas that represent your custome...
the value proposition for product canvass
UX Value Proposition (Peter J Thomson)
O consultor Peter J Thomson trabalha com estratégia de marca e criou um Canvas inspirado em Experiência do Usuário (UX) para ajudar startups a entenderem seus clientes. Inspirada no Canvas homônimo…
an image of a flow chart with many different things in the process to make it
Rehash.org: Photo
Service Blueprint
a bunch of different types of paper on top of each other with words written in them
Design Thinking Builds Strong Teams
I love the empathy maps. A tool I haven't used yet, but will in the future.
a diagram showing the different stages of human development
customer journey map at DuckDuckGo
The Art of a Good Customer Journey Map » Paul Olyslager
the brand touchpoints are displayed in different colors and sizes, including blue, green, purple, yellow, orange
Allographics is under construction
Brand Touchpoints in customer experience.
the customer experience map is shown
Customer Experience Map
a colorful diagram with arrows pointing in different directions and the words digital technologies on it
b2b marketing » Blog Archive » Customer Touchpoints
Customer Touchpoints
the info sheet shows how many different types of boats are being used in this country
Ow.ly - image uploaded by @ChrisCrandell (Christine Crandell)
a poster with different types of people in the shape of hearts and letters on it
Hceye.org
10 steps to Personas
a chart showing the different types of travel agencies and their roles in each country's journey
Seven Steps for Developing Customer Journey Maps
an image of the different types of boats in the ocean, including one that is blue and
Marketing | Salesforce Blog
The Path to 1:1 Customer Journey Success #Infographic - The ExactTarget Blog
an info sheet showing different types of boats
Effective Customer Journey Maps
Journey Mapping Process Effective Customer Journey Maps Based on the research, create personas that represent your custome...
the customer journey is shown in this graphic
lonocreative.com
Customer Journey Concept for a pitch