Service blueprint

Improve your customer experience with effective service blueprinting strategies. Discover how to map out your service processes and identify opportunities for improvement.
Strategic Planning Process, Strategic Planning, Business Analysis, Business Process, Customer Journey Mapping, Instructional Design, Service Design, Service Blueprint, Business Design

For the design enthusiasts in our network, I have a question for you: When you're working on a design project at your organization and create a customer journey map, do you ever feel like you still on...

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Rodrigo Vaz